With industries and legal systems increasingly siding with users when it comes to control over their personal data and how it’s shared, the spotlight on zero-party data has only intensified.
Recently deemed by Forbes as “the new oil,” zero-party data is defined by Forrester as “data that a customer intentionally and proactively shares with a brand.” This contrasts with data that is collected and shared on an individual’s behalf. Inherently self-reported information, zero-party data boasts value beyond first- and third-party data because it can include non-observable information like emotions, sentiment and verified intent.
This becomes incredibly valuable when surrounded by contextual signals that map to deeper patterns.